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Frequently Asked Questions
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- How do I activate the program?
- When I register the product will my tasks be
preserved?
- How do I see which version I have?
- How do I check for available upgrades?
- Do I have to purchase again every time a program upgrade is
released?
- How do I install a program upgrade without loosing my tasks?
- Are my data safe?
- Which files do I need to
backup?
- How do I restore a
backup?
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1. How do I activate the program?
| Once you purchase you must
activate your Unforgettable! copy in order to
convert it from a trial to a full version.
Therefore, after purchasing you will
receive an e-mail with subject "Thank you for
buying Unforgettable!". This e-mail contains your
activation key along with your registration
details. |
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| Open the "Preferences" window
and select the "About" tab. Copy/paste (to avoid
typing mistakes) the registration details and
your activation key in the proper edit boxes and
press the OK button. If the information are
correctly entered a "Program
successfully activated" message will be
displayed. |
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2. When I register the product will my tasks be
preserved? Of course! After registering the product
you can keep on using it normally. |
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3. How do I see which version I have?
Goto "Preferences > About". The version number and build
date are shown in the red box in the picture bellow.
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4. How do I check for available upgrades?
You can either:
- Open the Tasklist window. From the menu choose
"Help > Check for updates...", or
- From the "Preferences > About > Check for
updates" link.
Unforgettable!, will connect to the internet and will
inform you if there are any major or minor updates.
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5. Do I have to purchase again every time a program upgrade is
released? No. You purchase only once. The purchase
includes a lifetime license to all future upgrades of
the program. Remember to check for updates regularly. |
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6. How do I install a program upgrade without loosing my tasks?
The correct procedure to install the latest upgrade (and
keeping your previous tasks) is:
- Close Unforgettable! from the tray icon.
- Install the latest upgrade, overriding the
previous installation in the same installation
folder.
- Launch Unforgettable! again.
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| 7. Are my data safe?
Yes. Your task data are saved in a file (Unforgettable.dat)
in
Windows' "My Documents" folder under the "Unforgettable"
folder. Additionally, a backup file (Unforgettable-001.dat) is saved every one
hour in Windows' "My Documents" folder under the "Unforgettable\Backup"
folder. |
| 8. Which files do I need to
backup? If you still want to make your backup,
all you have to do is to backup the "My Documents\Unforgettable"
folder. This folder contains both the latest data file
and the last hour's backup file. |
9. How do I restore a
backup?
- Close Unforgettable!.
- Open windows' "My Documents" folder.
- Copy file "Unforgettable\Backup\Unforgettable-001.dat"
to "Unforgettable\Unforgettable.dat".
- Launch Unforgettable!.
- You backup data are restored.
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