The script for the current selected font must be changed to match your language. e.g. Russian, Greek, etc. If you cannot find a matching script then a different font that contains a matching script with your native language should be selected.

Open the preferences window and select the "Reminders Viewer" tab. Click on the "Click here to change font" link, and select your native language in the Script dropdown list:

We reply to all email requiring for support with priority to the registered users. Common reasons why you did not get an answer are:

• Your email spam filters have blocked our answer email. Please check your email blocking rules.
• You have mistyped your email address. Please check the email address.
• Your email was blocked by our email filters. Please resend your question.

A picture is worth 1000 words, they say. If you see something is wrong with the program, press the "Print Screen" button on the keyboard.
You have now placed a screenshot in the clipboard.
You can now go to Microsoft word or to Microsoft Paint (Start >Accessories >Paint), PASTE the image in a new file and send that file to us.

By following the simple steps:

• Open the reminders window.
  (double click on the tray icon or from Windows' start menu choose "Programs > Unforgettable > Unforgettable)
• From the main menu choose "Help > Enable log".
  (a check mark will be placed in the left of this menu item)
  
        
  From now on the software's activity is recorded inside the LOG file. When the problem occurs close Unforgettable and attach the LOG file "Unforgettable.log", located in your desktop, in an e-mail and send it to us.